Recent Posts

Major Water Damage event in Herscher, Illinois

7/1/2020 (Permalink)

SERVPRO technician mitigating water damage in Herscher SERVPRO technician mitigating water damage at residence in Herscher

Recently there was a major water damage event in the village of Herscher Illinois. According to the weather service 2.8 inches of rain fell in the Herscher area in less than one hour and 15 minutes causing extensive flooding and water damage to over 30 residences including the village hall and police department. The overflow also caused the southeast tank at the sewer plant to move. 

SERVPRO Of Kankakee County began receiving calls as early as 1:45 AM. Our crews responded with professionalism and aplomb.

The Village of Herscher is a dynamic community and SERVPRO was there to assist in the mitigation efforts. 

The community pulled together during this calamity. We salute the Pilot Township Fire Protection District, the Herscher Police Department, Public Works, and the electric, gas and cable utilities.

We also wish to thank a major Insurance Carrier in Herscher who graciously  encouraged us to use their parking area and their offices for our staging and data entry.

We are SERVPRO of Kankakee County and we are here 24/7/365

Fire and Smoke Damaged home in Manteno Illinois

7/1/2020 (Permalink)

Man standing in front of big green SERVPRO truck Owner headed to a fire in Manteno

After a fire incident, many homeowners naturally want to do something to fix the situation. Sometimes, the steps you take can worsen the state of affairs, so it is essential to know what to do after such incidents. Immediately calling a professional restorer is the ideal response because the crewmembers are trained to handle such situations. We offer professional restoration services in Manteno, and IICRC certifies our crews in Fire and Smoke Restoration.  

Although you might feel the need to clean up surfaces or items after incidents of fire damage in Manteno, you should avoid doing so. Some cleaning actions can exacerbate the situation or have no impact on general restoration efforts. For example, trying to clean walls can transfer the soot residues from the walls to materials on the floor staining them. Some ash residues might also be present in the areas you want clean, and they can cause problems if inhaled or exposed to your skin. Our SERVPRO technicians handle the process better because they have PPE, Personal Protective Equipment, and we use systemic procedures when cleaning up.  

Movement around the fire-damaged house can cause additional damages by spreading soot, ash and other residues around the house. Touching different contents with soot-covered hands can impregnate upholstery, walls and wooden materials with soot residues causing additional damages. Our SERVPRO technicians evaluate damaged materials separating them into salvageable, unsalvageable and questionable categories. We can also pre-clean some of the salvageable materials ensuring the occupant has access to what he or she needs thus eliminating the need to venture into the damaged house.  

Soot residues are acidic so that they can corrode or stain different materials in the house. There is a need to protect materials with chrome or other metallic finishes and stone surfaces such as granite. Our SERVPRO technicians pre-clean these areas then apply a thin coat of lubricant to protect them until it is possible to do thorough restorative cleaning.  

For the right response after fire incidents in Bourbonnais, Bradley, and Kankakee areas, call SERVPRO of Kankakee County to help. You can reach us at (815) 935-0077 any time. We’re Faster To Any Size Disaster.

Learn more about Manteno here.

Certified: SERVPRO Cleaned – a defensive cleaning program Category: Cleaning

5/13/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Locus Street in Manteno, Convent Street and Court Street in Bourbonnais, and Kennedy Drive in Bradley are full of businesses that are turning to SERVPRO of Kankakee County for disinfecting Services.  With our office based on Boudreau Road in Manteno we frequently service businesses on Route 1 and Route 17 in Grant Park all the way to Station Street in Saint Anne.  Having I-57 so close to our offices allows us to easily service Chebanse, and Gilman to the South or travel North to service our other two franchises.  The three franchises of SERVPRO Team Nichols are SERVPRO of Kankakee County, SERVPRO of Chicago Heights/Crete/Beecher and SERVPRO of Matteson-Homewood are fully trained, certified, and insured to handle any disaster including pandemic disinfecting.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Kankakee County today at  815-935-0077 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.


5/11/2020 (Permalink)

SERVPO technician in full PPE with the words “Here to Help” Before opening your business, call SERVPRO of Kankakee County for COVID-19 disinfecting services.


As businesses are preparing to reopen, it is important to correctly clean and disinfecting.  The type of needed disinfecting is a higher level than your day to day cleaning.  Disinfecting is vital to protect your employees and clients.  Though businesses are reopening, the threat of COVID-19 is still present and in order to reduce the risk of further spread is to take steps to disinfect your buildings.  No building is to small or too large for these services.  The experts at SERVPRO of Kankakee County are trained to handle disasters.  Out Large Loss team specializes in disasters such as the Coronavirus Pandemic.   Our technicians are trained in Biohazard cleanup, Blood-born pathogen and virus trained, and IICRC certified.  Additionally, our technicians are fully trained in proper use of personal protective equipment (PPE).

What our reopening cleaning includes

SERVPRO reopening cleaning and disinfecting includes a wide range of services dependent on your business needs.  These services all include the use of EPA registered, Hospital Grade disinfectants approved for use in COVID-19 in both electric static fogging and spray and wiping.  Carpet cleaning, and floor cleaning may be required or suggested as well, depending on the facility.  Disinfecting of all touchable areas in your building will include but not be limited to: walls, doors, door handles, light switches, windows, tables, table tops, chairs, sinks, cabinets, filing cabinets, computer key boards and mouse, phones, printers, lunch rooms, bathroom stalls and machinery.  Our technicians follow all OSHA regulations, as well as guidance from the CDC.

What businesses we can help

SERVPRO technicians are capable of helping many different types of businesses with our services.  We can effectively disinfect offices, salons, and small stores as well as large manufacturing facilities, warehouses, restaurants, and schools.  All businesses in the state of Illinois have at least these things in common:  employees and being effected by COVID-19.

Preventative Vs. Reactive

Preventative disinfecting is a service made for businesses that have not experienced a positive or suspected COVID-19.  Preventive cleaning still disinfects all touchable surfaces to treat any possible viruses that may be in your facility.  Reactive cleaning on the other handle is just that, a disinfectant service after a suspected or confirmed case of COVID-19.  This disinfecting is a higher level of disinfecting, requiring the use of several types of services.  It is vital that if your business needs a reactive disinfectant cleaning to call us as soon as possible in order to correctly create a plan to reduce further contamination as well as spread of the virus.

What our fogging allows us to do

By using the electrostatic fogging technology, SERVPRO technicians can cover an area is a short period of time.  This process allows for the use liquid disinfectant in a non damaging manner to paper or fabrics.  The fogging turns the liquid disinfectant into a fine mist that lands on all surfaces and then dissipates after a specific dry time.  Because this fine mist allows technicians to disinfect areas faster, this service can be more cost effective then using a pump sprayer technique.  While some areas of your building may require the use of a pump sprayer, where ever possible, our technicians will use fogging to efficiency service our clients.

Towns that we service

SERVPRO of Kankakee County services towns with in Kankakee County including MantenoBradleyBourbonnaisKankakee, MomenceGrant Park,St. Anne, and Chebanse.  We also service CliftonHerscherPiper CityDanforth and every where in between.

Helping Businesses in Kankakee County respond to COVID-19

5/4/2020 (Permalink)

SERVPRO Professionals at facility in Kankakee County SERVPRO Professionals at facility in Kankakee County

If you are thinking about your business reopening, or for emergency response and decontamination projects, SERVPRO of Kankakee County can assist for Bioremediation for your business. 

As a leading service provider of biohazard cleanup, our properly insured and OSHA-certified COVID cleanup teams are among the best trained and most reputable in the industry. 

Having a reliable resource to help, plan and disinfect, is critical for your business and those under your employ.

SERVPRO of Kankakee County’s bioremediation staff has the resources, materials and experience to respond to environmental challenges due to COVID-19.

Fully understanding the importance of confidentiality, SERVPRO of Kankakee County also knows that many partners will want others to know that reputable service has been performed by a trusted professional company. 

SERVPRO of Kankakee County is working with companies to develop a cohesive strategy for this purpose, as well as plans on reopening, and contingency for business continuity in case of shutdown.


  • LEVEL 1 - PROACTIVE - No exposure; precautionary.
  • LEVEL 2 - SUSPECTED - Suspected COVID-19 contamination
  • LEVEL 3 - CONFIRMED - Confirmed COVID-19 case

SERVPRO utilizes the understanding of chemical application, dwell-time, and infectious diseases following the directives and protocols of the CDC,EPA, OSHA, IDPH and the FDA.

We sincerely hope that the need for a relationship with SERVPRO of Kankakee County due to concerns or issues due to COVID-19 has never been greater. 

Please allow our Professionals to earn your trust in providing a clean and healthy working environment for your staff and clients to have confidence and piece of mind when coming to work, going home, and visiting your facilities.

Are you and your stakeholders open to learning more of the Bioremediation expertise of SERVPRO of Kankakee County?  If so,  please call our office at 815-935-0077

Kankakee County and Deep Cleaning needs

5/3/2020 (Permalink)

man with a mask standing in front of a SERVPRO green truck Always here to help, SERVPRO owner Bobby Nichols

As Kankakee County officials begin discussing re opening businesses, SERVPRO stands ready to assist local businesses, municipalities, and educational facilities protect the public and employees. Per the CDC recommendations, deep cleaning high touch surfaces of gross filth and then disinfecting with a hospital grade EPA registered disinfectant is key. SERVPRO has OSHA certified technicians and carries the proper liability insurance to perform the work quickly and safely.

During last week's meeting at the County building located at 189 E. COURT ST., KANKAKEE, IL 60901, local leaders reiterated how important it is for the residents to remain diligent in their efforts to "flatten the curve". We have worked closely with multiple businesses and residents directly affected to the COVID19 outbreak and recognize the importance of sharing any information that may help residents be safer and healthier. Questions regarding the latest information in our area can typically be answered by going to the Kankakee County Health Department website. Questions about re opening your business and properly cleaning and sanitizing recommendations can be answered by calling our office (815)935-0077. Our trained project managers have been responding to restaurants, retail, assisted living and other buildings for proactive and reactive COVID19 cleanings. 

Our processes include a thorough fogging prior to a complete cleaning of all touchable surfaces. Our clients from Banks on Main Street in Bourbonnais IL to apartments on Broadway in Bradley IL all recognize that SERVPRO is the community leader in Cleaning and Sanitation

SERVPRO, FEMA, and ISBE Deep Cleaning

4/29/2020 (Permalink)

Classroom of students with teacher at the front of class SERVPRO is working with school districts to fight Covid-19

What we know

Due to the 2020 COVID-19 Pandemic private and public schools have been forced to close to onsite learning.  The decision to closed schools was a hard one, however in the best interest of slowing the spread of this viral infection it was necessary.  In order for schools to prepare for the opening of the 2020-2021 school year, schools are scrambling to disinfect the buildings.    The Illinois State Board of Education has recently distributed the information for school districts to apply for FEMA Assistance due to the March 26, 2020 declaration of a major disaster for the state of Illinois by the President.

SERVPRO of Kankakee County is and has been on the front lines of servicing schools for years.  Armed with EPA registered hospital grade disinfectants, airborne and blood born pathogen training our technicians are working hand in hand with schools to make sure they are ready to greet children in the coming school year.      Our local franchise has handled flu epidemics in the past at schools and will continue to service our local schools to best protect the children of our communities.

School Boards and Administers

If your school has not had a thorough disinfecting of your building by a professional biohazard remediation company call our offices today.  SERVPRO of Kankakee County will work with an Environmental Hygenist if needed to create a customized plan for your school district.  This plan can be as little or as much as you need to ensure that your building are properly cleaned, while still following the guidelines set forth by the CDC.

Flood Water In My Home!

4/28/2020 (Permalink)

Do you have water in your home after a storm?  So many questions will start going through your mind on what you should do.  Let SERVPRO of Kankakee County help!

SERVPRO of Kankakee County has the most experience handling potentially hazardous water cleanup in Bourbonnais, Bradley, Kankakee, Herscher, Clifton, Chebanse, Manteno, Grant Park, and all surrounding areas!

What we call Category three groundwater is one of the worst types of water loss that can affect your home. The water ruins anything porous it touches.  Water can find a way of getting into areas that you wouldn't think it could, and the longer it remains in the house, the more damage that it does. Fast action is the best action when it comes to "dirty" water in your home. 

What Could Potentially Live In Floodwater?

When groundwater is the cause of the flood in your home, there can be many problems that can present within the water. As the water travels, it picks up everything it comes in contact with and brings it along for the ride. SERVPRO of Kankakee County technicians perform water restoration services on water damages that could contain one or more harmful agents. Additionally, all types of mud and debris may potentially be in the water when it comes into your home.

Can Floodwater Harm Your Flooring?

The potential outcome of your flooring in your home after a floodwater disaster is dependent on how fast the cleanup efforts began making it even more important to call a professional to clean it up. After groundwater enters a home, it travels to any area that offers the least resistance. SERVPRO of Kankakee County techs know from experience some of the most common places affected by floodwater are:

  • Under your tile
  • Behind baseboards and drywall
  • Through your floor joists possibly into your basements or crawlspaces
  • Through carpet and pad 

 Extraction of Floodwater is Critical When You Have a Flood Damage

After floodwater enters a home, the timer starts ticking. If the water gets extracted quickly after the water starts to enter your home, there is a greater chance that you will not have as much damage to the structure of your home as well as your possessions inside.

Because of the contaminated nature of this water, SERVPRO of Kankakee County techs often apply treatments that will greatly lessen the possible contagions present before starting the  mitigation process. 

It is common for the original amount of water to seem like it is starting to recede.  Be aware that when that happens, most likely the water has starting being soaked up by things like drywall, carpet/pad, and paneling.

Controlled Demolition is Part of the Restoration Process

As scary as it may seem, part of the mitigation process may entail demolition.  Our technicians may have to cut into the wall to remove all wet drywall and insulation that is behind it.  Leaving wet drywall or insulation can lead to mold.

When contaminated water soaks into your carpet, it is almost always a loss. It is almost impossible to return the carpet to a sanitized state for reuse. 

If any of your possessions are contaminated from the flood water that require disposal get documented, including photos to assist the homeowner in the filing of insurance claims.

How Do Wet Items in a Home Get Restored After Flood Damage?

Unfortunately, It depends on the material. Porous items after exposure to contaminated water rarely have restoration possibilities. Non-porous items can respond well to methods of cleaning. Immersion cleaning tend to have the most potential for a positive outcome. SERVPRO of Kankakee County techs have access to a wide range of cleaning products, including powerful biocides and antimicrobial solutions.

You can call SERVPRO of Kankakee County at (815) 935-0077  24/7 to handle any size flood damage. 

Assisting our Fire Stations

4/28/2020 (Permalink)

SERVPRO Technician cleaning and disinfecting fire apparatus. SERVPRO Technician cleaning and disinfecting fire apparatus.

As Associate Members of Fire Divisions 7 and 37 of MABAS-Illinois, SERVPRO of Kankakee County is honored to donate the following services free to these brave departments who are on the front lines during the current situation as well as every day and night.  

1. Fog/Electrostatic treatment for all areas with an EPA Registered Disinfectant.

2. Clean and Disinfect all touchable surfaces such as door knobs, jams, handles, faucets and the like.

3. Treat all apparatus of the department.

It is SERVPRO of Kankakee County’s way of saying thank you to our local Fire Departments.

MABAS 7 is composed of 17 Departments located primarily in Kankakee County.

MABAS 37 encompasses 21 Departments located in Iroquois County.

MABAS (Mutual Aid Box Alarm System) is a statewide mutual aid response system. MABAS provides speed of response of emergency resources to stricken communities when emergencies occur. When Disaster Declarations happen, MABAS provides sustained system response on top of standard mutual aid occurrences. In the State of Illinois since the late 1960’s, the Mutual Alarm Box Alarm System includes in its membership approximately 1,175 of the 1,246 of Illinois’ Departments.  MABAS is organized into 69 Divisions. Geographically the Illinois MABAS serves from Lake Michigan to the border with Iowa and south almost into Kentucky.  MABAS Divisions  from Wisconsin also respond to Illinois.  Major Urban areas such as St. Louis, Milwaukee and Chicago are also MABAS member agencies.

In Illinois there are 102 Counties where MABAS is present.

To give you an idea of size, nearly 38,000 firefighters!

There are over 1600 fire stations, 1300 ambulances, 500 ladder trucks, 1000 water tenders and a reserve of more than 1000 additional emergency vehicles. Another interesting statistic is there are over 2375 engine companies.

MABAS has special teams for hazardous materials with over 40 teams in Illinois.

MABAS has 15 underwater rescue teams, 39 technical rescue teams and urban search and rescue teams.

Next time you see one of our first responders be it on duty or at your local grocery store or church, be sure to thank them for all they do for you.  

We here at SERVPRO of Kankakee County salute you.

SERVPRO mobilized to assist Senior Nursing and Assisted Living Homes in Kankakee County

4/28/2020 (Permalink)

SERVPRO Technicians at Senior Living Facility in Kankakee County SERVPRO Technicians at Senior Living Facility in Kankakee County

With our most vulnerable citizens at risk, SERVPRO of Kankakee County and Disaster Recovery Team Nichols have been mobilizing cleaning crews to assisted living and senior nursing homes throughout the area day and night.

With the IEPA and CDC guidelines for cleaning and disinfecting buildings requiring trained professionals, our SERVPRO of Kankakee County Team is trained and equipped to handle any sized facility. We have responded to State of Illinois facilities and privately owned businesses alike. We bring hospital grade EPA registered disinfectants, PPE, and fogging equipment to handle our work. 

Occupied spaces, isolation units, and confirmed COVID19 cases are handled with extreme care and thoughtful planning. Protecting residents and staff while we provide our cleaning and disinfecting. Executive directors and CFO's rely on SERVPRO of Kankakee County and Disaster Team Nichols to provide the very best project management and results. 

Call our office today at (815-935-0077) for a rapid response to your positive tested facility and we will help you navigate the path ahead.

We live and work in Kankakee County, we are your friends and neighbors and we at the Dedicated professionals at SERVPRO of Kankakee County and we are here to assist.