Recent Posts

Damage May Come To Your Commercial Flooring, But SERVPRO Is #HeretoHelp

5/1/2021 (Permalink)

Wood flooring is a common choice for cafes throughout Bourbonnais because they add a charming aesthetic to the business but remain one of the most natural floor types to clean. In a place that serves a product that can easily get spilled, having carpets can quickly become a poor decision. Even the engineered wood flooring is not impervious to water damages, however.

We have an entire division of restoration professionals equipped to handle water removal and drying of flooring in Bourbonnais businesses. Engineered flooring might initially resist water penetration; in time, standing water can penetrate beyond the surface of the individual installed planks through vulnerabilities in the seams and creases. When we respond quickly enough, our SERVPRO professionals can often use drying mats and tenting practices to draw moisture from these planks before irregularities, and physical damage exists. Experience in enveloping only affected areas of the flooring can greatly decrease service time while preserving the floorboards.

Once warping and distortion have started, our professionals have no choice but to remove the water damaged planks of the flooring. Controlled demolition is always ideal here, as it is much less expensive than the costs of full floor replacement and can often happen much faster. We strive to dry and reinstall these removed slats by sanding and refinishing them whenever possible. It is our priority to get you back to business as usual as promptly as possible.

While we have moisture detection tools that can determine if moisture and dampness exist in the subflooring beneath the planks, a visual inspection can often be beneficial once the OSB board or plywood gets exposed. If these materials also show signs of warping and malformation, they must get removed and replaced. We have a full division of in-house general contractors that can oversee demolition and flooring replacement while our water restoration technicians dry out salvageable contents and materials throughout the café.

There is little that you can do to predict when widespread water losses might occur, but who responds to these emergencies can help you to get back to serving customers quickly. Our SERVPRO of Kankakee County team has a full-service approach to handle both mitigations of water damaging incidents and reconstruction as necessary. Give us a call today at (815) 935-0077.

Storms storms GO AWAY! (If they don't though, give SERVPRO a call!)

4/22/2021 (Permalink)

Life in Bourbonnais near the Kankakee River comes with concerns about flooding. In the early spring, the river itself threatens as ice floes jam, causing localized flooding. Later spring and summer feature fierce winds and heavy rains that train across the former prairie south of Chicago. One weather event after another create vast volumes of water with nowhere to go but inside your home. If you find yourself overwhelmed with storm damage or seepage, we are here to help.

A series of severe storms can create a train-like effect, causing flood damage to your Bourbonnais home and its contents. Your roof, windows, and siding can remain in good condition, impervious to the weather, yet water still enters the lower levels of your home.

Seepage happens because the ground surrounding your house becomes supersaturated even if the river doesn’t rise. The physics involved impels moisture to move from the wet ground through your dry foundation into the basement. When the SERVPRO team arrives to help expect us to inspect your gutters and downspouts first. We check to see if they are operating appropriately, draining many feet away from the perimeter of your house.

We assess the interior flooding, and devise a plan using both submersible pumps and wanded extractors to remove the water. Thermal imaging technology helps us locate any water trapped behind building materials in a finished basement or inside the cells of cinder block construction. To aid the SERVPRO team in accessing the floodwater, our crew might make flood cuts in drywall or paneling. Holes drilled in mortar joints help release water in masonry or the blocks.

Our trained manager categorizes the water for containment and disposal purposes. If a sewer backup complicates the scenario, the water is Category 3 or black water. It can carry human waste with the risk of exposure to blood or fecal-borne pathogens. The water removed must be handled per local hazardous waste rules.

Surfaces need cleaning and disinfection with EPA-registered products and antimicrobials. SERVPRO technicians then determine drying goals and use air movers, heaters, and dehumidifiers to meet those marks.

Rely on the professionals from SERVPRO of Kankakee County to help when flooding damages your basement or walk out. Call (815) 935-0077 to set up a consultation without delay.

For more about Bourbonnais click here.

When Water Attacks Your Commercial Building, SERVPRO Is Here To Help

3/5/2021 (Permalink)

Water can be fantastic...if you are at the water park! When it attacks your commercial building though, well, that is another story. Never fear though, SERVPRO is here to help!

Water damage never sets an appointment, and it is always inconvenient. Most people have never had a water damage event in their commercial building, but those who have, know that it is time-consuming, has a lot of moving parts, and can be seriously overwhelming. That is where SERVPRO comes in though! Dealing with all stages of water damage mitigation and repair is what we do, so even if the situation seems enormous, we have more than likely dealt with a situation that is the same or that is very similar, and we can walk you through each and every step. 

So give the professionals at SERVPRO a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

Water Damage at your Kankakee County Company

2/23/2021 (Permalink)

SERVPRO Techcians addressing a recent water damage caused by winter weather in Kankakee County SERVPRO Techcians addressing a recent water damage caused by winter weather in Kankakee County

If your Kankakee County business need water intrusion and damage mitigation, you can count on the IICRC-certified professionals at SERVPRO of Kankakee County to get the job done right. Our technicians receive both extensive training and continued learning opportunities through SERVPRO learning modules based on the Institute of Inspection, Cleaning and Restoration Certification standards and protocols. Not only does this education ensure that technicians, staff, and franchise owners are knowledgeable, but that businesses benefit from a consistently high standard of cleanup and restoration.

SERVPRO's Drying Process
SERVPRO technicians typically use two industrial-grade tools for structural drying: centrifugal air movers and dehumidifiers. In flood situations, these are utilized after water extraction and disinfection to minimize the spread of microbes in the air.

Air movers can pull moisture from walls most effectively when placed at a 45-degree angle in relation to the surface. If your basement is insulated with organic material like cotton or cellulose that may have been affected by flooding, removal is recommended to prevent the spread of mold and contaminants.

Call SERVPRO of Kankakee County, our team is based in Manteno, Illinois and within minutes of towns like Aroma Park, Bourbonnais, Bradley, Grant Park, Herscher, Kankakee, Limestone, Momence and St. Anne. All of us here at SERVPRO of Kankakee County understand that having dedicated and trained technicians and utilizing professional protocols and equipment make a real difference in reducing claims and loss expenses. Our adage “Like it never even happened,” is our goal in returning damaged areas to a preloss condition and we are dedicated to both the property and lives of the customers we assist 24 hours a day, seven days a week and 365 days a year. We are SERVPRO of Kankakee County 815-935-0077

SERVPRO CONTINUING EDUCATION ONLINE CLASS FEBRUARY 2021

2/23/2021 (Permalink)

SERVPRO ETHICS CLASS FEBRUARY 2021 SERVPRO ETHICS CLASS FEBRUARY 2021

Recently SERVPRO of Kankakee County, SERVPRO of Bloomington / Pontiac and SERVPRO of Champaign/Urbana hosted a Continuing Education live webinar for over 125 Insurance Agents, Brokers, CSR's and Adjusters. 

Course Curriculum over a two day period entailed:

a) ETHICS and Professional Standards

b) FIRE DAMAGE

c) WATER DAMAGE

Insurance Professionals in Illinois are required by Law to complete 24-hours of insurance Continuing Education, including 3-hours of ethics are required every 2-year license term. The ethics CE requirement must be completed in an approved classroom or webinar course.

Our Moderator is Todd Davis, CIC. With over 25 years experience teaching professional continuing education classes and more than 40 years working in the industry as an agent, agency owner, and expert witness, our students find classes on topics such as ethics, laws, errors and omissions, sales, fire damage, water damage, mold and coverages informative and engaging. 

SERVPRO Responds to Fire Damage in Kankakee County

2/23/2021 (Permalink)

SERVPRO of Kankakee County on site at recent residential stucture fire. SERVPRO of Kankakee County on site at recent residential stucture fire.

After a recent fire, SERVPRO of Kankakee County responded to assist the homeowner. SERVPRO’s fire mitigation specialists were on site within minutes of the event. Immediate response time allows the minimization of damage and subsequent cleaning and restorative costs. Working with the homeowner and their insurance company, work has begun to mitigate the physical structure and the contents therein. Soot and smoke damage permeated the structure and contents. Soot and smoke damage is a byproduct of burning fossil fuels, consisting of dust, acids and chemicals causing not only health hazards but significant damage to contents. SERVPRO of Kankakee County’s Professionals clean and restore your property using time tested specialized equipment and cleaning techniques which reduces interruptions and gets you back to normalcy.

All of us here at SERVPRO of Kankakee County understand that having dedicated and trained technicians and utilizing professional protocols and equipment make a real difference in reducing claims and loss expenses. Our adage “Like it never even happened,” is our goal in returning damaged areas to a preloss condition and we are dedicated to both the property and lives of the customers we assist 24 hours a day, seven days a week and 365 days a year. We are SERVPRO of Kankakee County 815-935-0077

Frozen Weather Can Pause Your Life, But SERVPRO Is Here To Help You Hit The Restart Button!

2/17/2021 (Permalink)

We are no stranger to freezing temps here in Illinois, but, nonetheless, it can still cause some serious issues for businesses, regardless of how often it occurs.  The major water repairs that are caused by frozen pipes are a real concern for local businesses, and we want you to know that we are here to help! 

Some helpful tips to prevent frozen pipes:

Simply letting your faucet drip can help prevent them from freezing. It isn't a huge water waster either, as it doesn't take much and it can make a huge difference! 

Pipes can get cold just like we do! Don't worry though, pipe sleeves and heating tape are available to keep your pipes warm. 

Water sources coming in from outside should be shut off during the winter months. 

Never lower your heat down below 60. The colder the inside of your house is, the more chance areas of your house not touched by your HVAC system may be freezing, which will leave you wishing you wouldn't have touched that thermostat! 

Open cabinet doors under sinks and in storage areas to allow heat from the room to circulate around uninsulated pipes.

If the freezing weather does leave you with a giant flooded mess, give the professionals of SERVPRO a call! We are faster to any disaster and we will make the mischief that Jack Frost makes in your home or business "Like it never even happened."

Top Tips On Dealing With Frozen Pipes

2/17/2021 (Permalink)

Here are a few great ways you can deal with the frozen menace known to all of us in the midwest as "frozen pipes"!

Hairdryer – This is one of the safest and most effective ways to thaw a pipe. Open the faucet and then heat the pipe by working back toward the area where the blockage has occurred.

Space heater – A small heater can work much faster than a hairdryer. Simply direct the heater toward the frozen area of the pipe.

Make sure you and your employees know where the shut-off valve is located. If you are dealing with frozen pipes or water damage from frozen pipes in your commercial building call SERVPRO as soon as possible.

We are faster to any disaster and are ready to get you back to "Like it never even happened."

Why SERVPRO? Fire Repair & Assessing Potential Hazards

2/17/2021 (Permalink)

Before professional fire restorers begin devising a plan to remove residues and debris in your Bradley home we must make the safety of the worksite and any living spaces you hope to occupy during the project a priority. Every fire scenario is different. The time taken to identify and manage safety hazards is well spent, ensuring workers and their loved ones avoid health concerns a potential accident during the restoration process.

Assessing Potential Hazards

Our project management team is highly-qualified to review the fire damage affecting your Bradley home. We have substantial experience in evaluating damaged structural components and the substances used to knock down the fire. The crew lead scopes the integrity of the floor, walls, and ceilings, securing surfaces if needed. We determine the category of water and composition of the chemical solutions used to put out the fire as inches to feet of water often need extraction prior to other tasks. The firefighting water commonly is contaminated, and our crew contains the fluids for appropriate disposal per local regulations. Electrical and other utility lines expose our technicians and the occupants of the house to the risk of shock, slip and fall, and further contamination with oil, propane, or natural gas.

Safety Considerations When We Clean Residues and Charring

Your dwelling shelters a broad range of building materials and contents that ignite and burn. As the fire moves through the building materials give off gasses and deposit residues that are toxic. Cleaning up without safety equipment exposes eyes, lungs, and skin to hazardous materials. Because of the potential harm to the health and safety of SERVPRO technicians and your family, we implement protocols to protect anyone in the space.

Negative pressure air scrubbers -- contain the workspace, filtering smoke, chemical, and microbial residues out of the air and exhausting to the outdoors.

Personal protective equipment (PPE) -- professional-grade clothing and accessories that cover bare skin, eyes, feet, and face for SERVPRO workers. Gloves, boots, goggles, and a respirator complete the ensemble. Changing into this apparel helps limit the tracking of water, soot, and other debris into unaffected areas of your home.

Once we address safety concerns, SERVPRO of Kankakee County is ready to remove post-fire water and debris. Call us at (815) 935-0077 to get the process rolling, transforming wet and soot-covered to “Like it never even happened.”

To find out more about Bradley, click here.

When Fire Hits Your Home, SERVPRO Is Here For You!

2/17/2021 (Permalink)

Your dwelling shelters a broad range of building materials and contents that ignite and burn. As the fire moves through the building materials give off gasses and deposit residues that are toxic. Cleaning up without safety equipment exposes eyes, lungs, and skin to hazardous materials. Because of the potential harm to the health and safety of SERVPRO technicians and your family, we implement protocols to protect anyone in the space.

Negative pressure air scrubbers -- contain the workspace, filtering smoke, chemical, and microbial residues out of the air and exhausting to the outdoors.

Personal protective equipment (PPE) -- professional-grade clothing and accessories that cover bare skin, eyes, feet, and face for SERVPRO workers. Gloves, boots, goggles, and a respirator complete the ensemble. Changing into this apparel helps limit the tracking of water, soot, and other debris into unaffected areas of your home.

Once we address safety concerns, SERVPRO of Kankakee County is ready to remove post-fire water and debris. Call us at (815) 935-0077 to get the process rolling, transforming wet and soot-covered to “Like it never even happened.”

To find out more about Bradley, click here.