SERVPRO of Kankakee County Employee Photos

Sarah Fisher

Sarah Fisher is our Office Manager at SERVPRO of Kankakee County and started out in the field in 2009 and is certified in our Drybook Program and ASD, Applied Structural Drying. She works with our office staff and production techs to ensure that all files are audited and contain the correct documentation. She assists with budgets and many aspects of accounting. Customer satisfaction is our primary goal, and Sarah sets the example. This Kankakee County native finds time to enjoy camping, fish, and cookouts with her family and pets.

Eric Gill

Eric Gill is a Crew Leader at SERVPRO with certifications in WRT, Water Damage Restoration, and AMRT, Applied Microbial Remediation Technician. He is great at communicating with our customers and keeping them in the loop. When not working with his crew Eric enjoys playing softball and spending time with his family.

Erinne Ferrias

Errine Ferrias is the SERVPRO Human Resources Manager and enjoys working with such a great staff of caring individuals. She is very impressed by the efforts of the entire team to assist and empathize with our customers' devastating losses from fire and water damage. Errine is responsible to direct the recruiting and hiring of team members and following national guidelines and directives. She is a native of Bourbonnais, IL and has recently become a mom. She spends time with her family even as she keeps trying to win at Fantasy Football.

Justin Jackson

Justin Jackson has been with SERVPRO for a number of years and is a carpet cleaning specialist (CCT.) He is also certified as an Applied Microbial Remediation Technician (AMRT) which means he remediates these fungi and sanitizes the structure "Like it never even happened." This very reliable technician has a daughter and a dog also spoiled as a child. Justin enjoys watching movies and partaking in great tasting food.

Joanne Mutter

Joanne Mutter is an SMR--Sales & Marketing Representative at SERVPRO and is developing her skills. She is opening up opportunities to interface with local civic groups and business organizations. Communication with local leaders and potential customers is a strong point for Joanne. She loves the challenge that every new day brings and still finds time to engage in gardening and listening to disco music.

Kailei Bonds

Kailei Bonds is a valuable member of our production team. She is a hard worker, with years of experience in the local community. She enjoys assisting our customers by providing a fast and fair plan for their water, mold, or fire loss. She lives in Bradley and loves spending time and playing with her two children. 

Kellen Steele

Kellen Steele is a Production Technician at SERVPRO who loves what he does and loves helping out customers. He has his ECTP, Employee Certification Training Program, and is very adept at working with his hands, and is the guy that will work late into the night to secure a customer's home and belongs. Kellen has two boys, four and two, that take up most of his free time when he isn't working late.

Kevin Hoffner

Kevin Hoffner is our Construction Supervisor at SERVPRO. He has over 13 years experience with us or in the industry and is a rebuild expert. From demolition to full replacement Kevin restores fire & smoke and water damaged homes to pre-loss condition "Like it never even happened." Kevin is a local from Kankakee and like to fish and play football.

Lynda Novak

Lynda Novak is a Cleaning Specialist with SERVPRO of Kankakee County for many years. She mostly works in the warehouse cleaning customer contents from pack-outs. She also goes to help box and ship to our cleaning facilities a stressed out customer's personal possessions for state-of-the-art restoration. Lynda then goes back to reset the cleaned items in our client's home. Lynda shows dedication to her company and our customers.

Brian Hoffner

Brian Hoffner is part of the Construction Crew at SERVPRO of Kankakee County.  He has been in the construction industry for several years.  Brian's experience includes installing and fabricating countertops.  He can also install many different types of flooring including carpet, tile, laminate, and hardwood. Brian's knowledge extends in woodworking, hanging doors, installing trim, drywall, and painting.

Chris Denoyer

Chris Denoyer has been with the company for three years.  Chris says the best thing about working at SERVPRO of Kankakee County is getting the chance to meet different people, and that every day there is something different going on.  When Chris isn't at work, his favorite thing to do is go fishing and spending time with his daughter.

Dawn Palmer

Dawn Palmer is the Painting Manager and is a part of the Construction Crew.  She has extensive painting experience and is a great asset to the team at SERVPRO of Kankakee County. In addition to a great work ethic; she brings a woman’s touch and eye for detail that is unparalleled in the area.  Dawn has been with the company since 2012 and also helps with fire, storm, and disaster mitigation.  She was one of the first employees to head off our division of rebuilds and excels greatly as our on-site Quality Inspector.  Her hobbies are playing pinball, computer bowling, and spending quality time with her friends and coworkers.  She also loves cooking and helping others with painting projects. 

Shelbie Collett

Shelbie Collett is an Administrative Assistant at SERVPRO of Kankakee County since 2013, the place where she was born and raised. She does a great job of scheduling the work assignments for maximum efficiency by accounting and tracking the many facets of each unique project. She does great phone work with customers and is always ready to give a helping hand to fellow team members. Shelbie also enjoys boating on the river with the people she cares about the most. She is a huge car enthusiast and has had several poems published with more on the way.

Bill Wilczynski

Bill Wilczynski is the Sales and Marketing Representative at SERVPRO of Kankakee County. He has been with the company since 2012. He is formerly from Chicago and currently reside in Ashkum, Illinois. Bill has over 30 years’ experience in Commercial Insurance in the Property and Casualty arena. Previous to SERVPRO he provided his expertise underwriting major corporations on behalf of Lloyds of London and Insurance Carriers domiciled in North America. He also was a Surplus Lines Broker on complex Fortune 1000 Companies for Marsh, AON, and Willis. His knowledge of risk and risk management is a valuable resource to the Clients of SERVPRO. Bill is a graduate of Universidade de Santiago de Compostela, Espana, and Quincy University with majors in Roman History and Linguistics.

Adam Goodman

Adam Goodman is the Production Manager at SERVPRO of Kankakee County. He started working for SERVPRO in June of 2012. He is certified in Water Mitigation as well as our Drybook Program. Some of his duties include instructing our crew members of what jobs they will be doing that day, going to customers’ homes or businesses to do estimates, and making sure that the day to day operations are running smoothly. He is a member of our storm team and has been since he started working at SERVPRO. His hobbies include coaching youth sports and playing adult softball.

Andrea Ehmen

Andrea Ehmen is the Marketer at SERVPRO of Kankakee County. To her, the greatest thing about her job is the people she works with and the families that they help. Andrea works with both residential and commercial clients. For water, fire or mold damage, call Andrea for help. In her free time, she enjoys photography. Capturing moments and events through a camera is not only relaxing, but it takes her on great adventures. 

Traci Gill

Traci Gill is a Production Manager at SERVPRO of Kankakee County since 2010. She is certified as a WRT, Water Damage Restoration Technician, FSRT, Fire & Smoke Damage Technician and as an Applied Microbial Remediation Technician, AMRT. She helps train and coach production crew members so that she accomplishes what she likes best, helping our customers to get back into their homes. Traci is from Kansas, but as spent most of her life in Illinois and when she is not working she enjoys singing and DIY projects.

Sandy Berry

Sandy Berry is a cleaning technician at SERVPRO of Kankakee County who started with us in 2012 as she was going into her senior year of high school. She went back to Milford to graduate in May of 2013 and had the desire to return and work full-time at our franchise. Sandy is a cleaning specialist that is concerned about a great finished product for our customers. She enjoys working at homes where there are animals even as she starts to get ready for her own first child in several weeks. Sandy has practiced in getting our clients' homes in tip-top shape; now she is getting her own home ready.

Mike Randolph

Mike Randolph is the Operations Manager at SERVPRO of Kankakee County. He has nine years of experience here at SERVPRO. He is IICRC certified in the following areas: Water Damage Restoration, Fire and Smoke Damage Restoration, and Microbial Remediation. He is also certified in Lead Safety for Renovation, Repair, and Painting. In his spare time, he enjoys spending time with family and friends, playing golf, and barbecuing. Mike was born in the San Francisco Bay Area, but he has lived in eight other states.

Nichole Stump

Nichole Stump is part of the Production Crew at SERVPRO of Kankakee County. She has been with SERVPRO since 2014. As part of the Production Crew, she does cleanings, demos, cleans upholstery, and pack outs. Nichole is from Kankakee, IL. Some of her hobbies include bringing her children to the park and spending as much time with them as she can.

Mary Arellano

Mary Arellano is the Construction Project Manager at SERVPRO of Kankakee County, and she also helps to grow our Large Loss Disaster Recovery Division. Her natural character is to assist people, and every day she gets to help businesses and families. Mary's previous employment includes the Army National Guard (31R Communication), Wagner’s LLC, and Production Manager at the Target Distribution Center. She graduated from Morgan Park High School and Kaplan University. She is a mother and girlfriend and is so thankful to have three beautiful children who are kind, loving, and caring.

Nick Stump

 Nick Stump is a member of the Construction Crew here at SERVPRO of Kankakee County.  Even though he has only been with SERVPRO since 2015, he has been doing construction and restoration for nearly 15 years.  He currently lives in Kankakee, Illinois.  Some of his favorite hobbies include playing video games, watching and playing sports. Nick's favorite sports are basketball, football, and baseball.  

Rob Friend

Rob Friend is the flooring manager at SERVPRO of Kankakee County.  He has over 20 years of experience in flooring sales and installation.  Rob has been working for SERVPRO since 2009. If you suffer fire, mold or water damage, call us for a fast response.

Ryan Zhe

Ryan Zhe is a valuable member of the SERVPRO of Kankakee County team.  Ryan says the best thing about working at SERVPRO is that no two jobs are the same.  When he comes to work every day, he never knows what he will be doing, or who he will be helping.  When Ryan isn't at work, he enjoys playing video games.